Managed and co-managed IT for businesses

Your IT handled, with or without an in‑house team.

CGT takes over your company IT operation or reinforces the team you already have. Human support in English, Spanish and Portuguese, cloud management and security — all remote, for companies in Brazil and Latin America.

Human support
Trilingual service
Cloud · Security · Support
CGT OPERATIONS
Managed ITCo-managed ITMicrosoft 365 and cloudSecurity and backup24/7 monitoringTrilingual serviceBuilding TrustManaged ITCo-managed ITMicrosoft 365 and cloudSecurity and backup24/7 monitoringTrilingual serviceBuilding Trust

IT, made clear

Technology should move your operation forward, not hold it back

/ 01

Fragmented IT support

We centralize requests, devices and priorities in one clear, documented operation.

/ 02

User access without oversight

We manage onboarding, access changes and offboarding to reduce risk and manual work.

/ 03

Underused cloud tools

We manage the cloud tools you already pay for so your team can focus on the business.

Technology we manage

Microsoft DefenderExchange OnlineSharePointMicrosoft 365AzureGoogle WorkspaceIntuneMicrosoft TeamsMicrosoft Partner CenterSynology NASAWS LightsailDockerVPNTailscaleCloudflare Zero TrustCloudflare Tunnelsn8nChatwootWhatsApp BusinessMeta Business SuiteNext.jsSupabaseVercelStripeResendUptime KumaTactical RMMRustDeskTicksyMicrosoft DefenderExchange OnlineSharePointMicrosoft 365AzureGoogle WorkspaceIntuneMicrosoft TeamsMicrosoft Partner CenterSynology NASAWS LightsailDockerVPNTailscaleCloudflare Zero TrustCloudflare Tunnelsn8nChatwootWhatsApp BusinessMeta Business SuiteNext.jsSupabaseVercelStripeResendUptime KumaTactical RMMRustDeskTicksy

Method

We start by understanding your business

No generic packages. Every operation gets a scope built around what it actually uses and risks.

Start with an assessment
01

Assessment

We review users, locations, cloud services, devices, security and risks.

02

Scope

We agree in writing on priorities, responsibilities and the right level of support.

03

Ongoing operations

We organize support, monitoring and preventive improvement of the environment.

Flexible scope

Scope matched to your complexity

Scope considers users, locations, cloud services, devices, security and criticality — not company size alone.

Monthly billing · adjustable scope
/ 01

Essential

Simple operations, a lean environment and few integrations.

Scope defined in the assessment
/ 03

Enterprise

Complex, hybrid or business-critical operations with continuity requirements.

Scope defined in the assessment
/ Custom

Custom

Non-standard coverage, expertise or resources.

Built to measure
24/7 monitoring

Automated 24/7 monitoring of included systems and human support Monday through Friday, 8:00 a.m. to 6:00 p.m., São Paulo time. Need extended coverage? We assess your operation and define a specific scope.

Contracting

Monthly billing, with a 5% discount on six-month agreements and 10% on twelve-month agreements. Onboarding is defined in the proposal and currently carries no additional charge. See what defines the investment.

FAQ

Frequently asked questions

Did not find your question? Talk on WhatsApp.

Does CGT publish prices?

No. Investment is defined in the proposal, based on the assessment: users, locations, cloud services, devices, security and criticality. Billing is monthly, with a 5% discount on six-month agreements and 10% on twelve-month agreements.

Is human support available 24/7?

Included systems have automated 24/7 monitoring. Human support runs Monday through Friday, 8:00 a.m. to 6:00 p.m., São Paulo time. We do not offer general 24/7 human support.

Does CGT work on site?

No. Service is remote, in English, Spanish and Portuguese, for companies of any size in Brazil and Latin America.

How quickly do I get a reply?

Commercial replies happen within two business hours, inside support hours.

Next step

Let’s talk about your IT operation

A short assessment shows where CGT can reduce workload and friction.