What "scattered" costs every day
Fragmentation rarely shows up as one big problem. It shows up as rework, delays and risk, accumulated in small doses.
- The same information typed into three different places
- Processes that only work because one person remembers how
- One password per tool and access nobody revokes
- Reports assembled by hand from spreadsheets
- Approvals lost in WhatsApp threads and email
How CGT centralizes
The starting point is what already exists. We integrate what works, replace only what gets in the way and build only the missing piece.
- A map of the systems, spreadsheets and channels in use, and who uses each one
- One sign-in for every application, with the Google or Microsoft account the team already has
- Integration of what is already there: Microsoft 365, ERP, CRM, billing, WhatsApp
- When no tool connects everything, CGT builds the missing piece
- Role-based permissions, documentation and an audit trail from day one
Areas where we have already done it
Systems designed and operated by CGT for clients, described by area. Under our privacy policy, we do not identify the companies.
- People management: onboarding, offboarding, leave, approvals, documents and assets in a single flow, integrated with Microsoft 365
- Clinical laboratories: receiving, publishing and notifying test results to patients, with a dedicated portal and audit trail
- Service and support: a help desk with history, attachments and the same sign-in as every other application
- Customer relationships: a loyalty program and CRM connected to the service channels
- Communication: WhatsApp, social networks and email in a single inbox
Closed project or ongoing operation
It can be a project with a beginning, middle and end — map, integrate, migrate and hand over documented — or an ongoing operation in which CGT maintains, monitors and evolves the centralized base within the contracted scope. Many companies start with the project and continue with the operation; the model is defined in the assessment and recorded in the proposal.
What stays with you
Centralizing must never mean depending on a vendor.
- Data, accounts and domains in your company’s name
- Code and documentation for everything that gets built
- Role-based permissions, reviewed at every onboarding and offboarding
- Freedom to continue with CGT or with another team


