Legal
These Terms of Use govern access to and use of the institutional website operated by ARGEL ALEXANDER GOMEZ RAMIREZ & CIA LTDA, trade name CGT Cloud Global Technology ("CGT"), available at https://www.trycgt.com, including its pages in Portuguese, Spanish and English. Access to and use of the site are subject to these Terms and to applicable law; if you do not agree with these conditions, you must stop using the site. These Terms are limited to use of the website: contracting and delivery of technology services by CGT depend on a proposal, scope, service order, contract or other specific instrument accepted by authorised representatives.
The website is operated by:
The website presents institutional and commercial information about CGT and about services such as:
The website is aimed primarily at representatives of companies who wish to get to know CGT, request a commercial assessment or start a conversation about possible services.
In its current version, the website:
CGT clients must use the operational channels defined in their contract or service process.
If you get in touch on behalf of a company or another organisation, you declare that you have sufficient authorisation to provide the information sent and to start that conversation on its behalf.
The website and CGT commercial services are not directed directly at children. Minors must not send data through CGT channels without the involvement of their legal guardian, where applicable.
The descriptions published on the website are for information purposes. The appropriate solution depends on an assessment, the technology environment, the number and profile of users, the services involved, criticality, risks, integrations, hours, security, continuity and the other needs of each company.
Sending a message, requesting an assessment, requesting a proposal or holding a conversation by email or WhatsApp:
Where services are contracted, the specific instrument will define, as applicable, the scope, the responsibilities of the parties, the amounts, the form of payment, the term, the capacity included, the hours, the service levels, the suppliers, the licences, data protection, ownership of the deliverables and the termination conditions.
If there is any conflict between these Terms and a services contract in force, the contract will prevail as regards the services relationship, and these Terms will continue to apply to the use of the website.
Nothing in this section removes the legal effect that information or a public offer may have where mandatory legislation determines that it is binding.
The website presents the general commercial and operational model of CGT. Unless a specific contract provides otherwise:
The email and WhatsApp channels presented on the website are commercial and institutional channels. They do not replace the support channels set out in a client's contract.
The website allows contact to be started by email or WhatsApp. Certain fields on the contact page may only prepare a message in the application chosen by the user; the user reviews it and decides whether to send it.
When you start a conversation, CGT will process the data provided in order to receive, analyse, answer and follow up that request, in accordance with the Privacy Policy and the applicable legal basis. This does not amount to unrestricted consent for advertising or for communications unrelated to the contact initiated.
You undertake to:
Email and WhatsApp depend on external networks and providers. They must not be used as if they guaranteed absolute confidentiality, immediate delivery or emergency service.
You may access the website and use its content to:
Permitted use does not transfer intellectual property and does not grant a licence for commercial exploitation of CGT content, brand, design or materials.
It is prohibited to use the website to:
CGT allows the ordinary crawling needed for indexing, search and discovery of public content, provided that the guidance published in robots.txt and llms.txt, these Terms and the applicable legislation are respected.
The use of automation must not:
Technical permission to crawl does not transfer copyright, trademark rights or other intellectual property rights.
Unless otherwise indicated, the content and proprietary elements of the website — such as texts, editorial organisation, visual identity, logos, icons, illustrations, own photographs, interfaces and materials — belong to CGT or are used under authorisation or licence.
The CGT name, its logos and its distinctive signs may not be used in a way that suggests a connection, sponsorship, representation, certification or approval without prior written authorisation.
These Terms do not restrict uses permitted by law, such as quotations and the exceptions and limitations to copyright, and do not give CGT ownership of ideas, facts, technologies or trademarks belonging to third parties.
Third-party names, trademarks, logos and products that may be mentioned on the website — including cloud, productivity, security and communication platforms — belong to their respective owners.
A reference to a technology does not in itself mean that there is a partnership, certification, resale arrangement, exclusivity, sponsorship or approval. Where a relevant formal relationship exists, it will only be presented as such if it can be verified and is authorised for disclosure.
The website may contain links to WhatsApp, email, supplier platforms, technical documentation or other third-party environments. Those services have their own terms, privacy policies, availability conditions and security practices.
CGT does not control changes, unavailability or content administered exclusively by third parties. This provision does not transfer to third parties, or remove, responsibilities that belong to CGT itself under law or contract.
Before using an external service, check the conditions applicable to that provider.
The processing of personal data relating to the website, commercial contacts, communication channels and CGT services is explained in the Privacy and Data Protection Policy, available at https://www.trycgt.com/en/privacy/.
Agreement to these Terms does not amount to blanket consent for all processing of personal data. Where consent is required, it must be requested in a specific and separate way. Other legal bases may be used where provided for in the legislation.
Data subject rights, the channels for requests, the use of local storage, technical records, suppliers and international transfers follow the Privacy Policy in force.
CGT makes reasonable efforts to keep the website available, secure and up to date. Even so, access may be interrupted or affected by:
No website or system connected to the internet is entirely immune to failures or risks. CGT does not promise uninterrupted availability, a total absence of errors or infallible security.
If you identify a possible vulnerability, do not exploit it. Consult the security.txt file, available at https://www.trycgt.com/.well-known/security.txt, and report it responsibly through the channel indicated there, with enough information for assessment and without disclosing third-party data.
CGT seeks to keep public information correct and understandable. The content may nevertheless need updating as a result of technical, commercial, operational or legal changes.
The website does not replace a professional assessment of the user's environment. Decisions about purchasing, security, migration, configuration, continuity or compliance should not be taken exclusively on the basis of general website content.
If you identify information that may be incorrect or out of date, you can report it to info@trycgt.com.
The user is responsible:
CGT liability will be determined in accordance with the applicable legislation and, in the provision of services, in accordance with the specific contract.
To the extent permitted by law, CGT is not liable for losses arising exclusively from:
Nothing in these Terms excludes or limits:
Financial limits, indemnities, warranties, service credits and the allocation of risks relating to MSP services must be set out in the specific commercial contract, not in these website Terms.
CGT may adopt proportionate measures to protect the website, its users and its infrastructure where it identifies signs of abusive use, harmful automation, fraud, attack, attempted unauthorised access or breach of these Terms.
Measures may include technical limitation, blocking of the source, preservation of evidence and reporting to the competent authorities. These measures will not be used to prevent the legitimate exercise of rights.
CGT may update these Terms to reflect changes to the website, the channels, the operation or the legislation. The version in force will state its update date and will take effect prospectively from publication.
Changes to these Terms do not retroactively modify services contracts already entered into. Material changes may be communicated on the website itself or through another appropriate channel.
Use of the website after a new version comes into force will be subject to the text in force at that time.
These Terms are governed by the laws of the Federative Republic of Brazil, without prejudice to mandatory rules applicable to the user in their jurisdiction.
Before starting court proceedings, the parties are encouraged to seek a good-faith solution via the email info@trycgt.com, except where urgency or the legislation allows immediate action.
If an amicable solution is not possible, the dispute will be submitted to the competent forum under the applicable legislation. Services contracts may establish their own dispute resolution mechanism and forum, subject to legal requirements.
The Brazilian Portuguese version is the master text of these Terms. The Spanish and English versions will be translations intended to make access easier for international users and must preserve the same material content.
In the event of a translation discrepancy, the PT-BR version will be used as the interpretative reference to the extent permitted by law, without reducing mandatory user rights or replacing the language defined in a specific contract.
If a provision of these Terms is held to be invalid, unlawful or unenforceable, the remaining provisions will remain in force, and the affected provision must be interpreted or adjusted, where possible, to preserve its purpose within the law.
Tolerance of a failure to perform an obligation does not amount to a waiver, a permanent change to these Terms or an impediment to requiring performance later.
These Terms, together with the Privacy Policy, constitute the general rules applicable to the use of the website. They do not replace services contracts, proposals, work orders or the policies of external platforms.
For questions about these Terms:
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